Why is Silence the New “No” ?

I get a lot of spam. Not the autobot machine stuff; Gmail filters all that out. I get lots of emails from real human beings who want to help me optimize the SEO for my websites or to provide coding services for my web company.

I used to reply this isn’t a match for me, but that seemed to invite dialog, which also isn’t a match for me thank you very much.

Now I just delete them.

Most of the time they’re canned emails these folks are sending out to anyone who has “website” in their portfolio.

There are other people I’ll move heaven and earth to respond to. Real people, who approach me about something real. A question about publishing or the web or music. Real people who know something about me, and took the risk of putting their hand out to a stranger.

Sometimes, though, I can’t help them. … more … “Why is Silence the New “No” ?”

Why Doesn’t “I’m Sorry” Mean “I’ll Fix It” ?

photo http://www.sxc.hu/photo/832277 by William Wilhelms http://www.sxc.hu/profile/bwilhelmsI received this email this morning from, er, Giant Near-Monopoly Phone Service:

Thank you for choosing Giant Near-Monopoly Phone Service.

Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled.

If you would like to purchase additional lines of service, please visit one of our Giant Near-Monopoly Phone Service retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service.

Please go to giantnearmonopolyphoneservice.com/storelocator to find a store near you.

We apologize for the inconvenience and look forward to serving you.

Thank you,

Giant Near-Monopoly Phone Service

… more … “Why Doesn’t “I’m Sorry” Mean “I’ll Fix It” ?”

Why Buying Another Clock Won’t Get You There On Time

When I was young, I was always late. I’ve spent half a lifetime working to develop punctuality and it seems to be improving.

Aggravating the problem was how I handled being late. The lesson I learned when I made the following change has led to a major reduction in my business stress.

When I was late, all I did was hurry more to try to be less late. Of course, people were always waiting, and once you’re late, being less late than you might have been really doesn’t help much. You know what does help?

one more clock
… more … “Why Buying Another Clock Won’t Get You There On Time”